Accessibility Statement

1. Commitment

Faintech Solutions SRL ("Faintech", "we"), the operator of the FainTrading website (faintrading.com), is committed to ensuring the accessibility of its online services for all people, including people with disabilities. This statement describes the current compliance status with the requirements of Directive (EU) 2019/882 (the European Accessibility Act) and standard EN 301 549.

2. Compliance status

The FainTrading website is designed to conform to standard EN 301 549 ("Accessibility requirements applicable to ICT products and services") and to the W3C Web Content Accessibility Guidelines (WCAG) 2.1.

Current status: partially conformant. Automated and manual checks (portfolio audit of 16 August 2026 and daily automated sweeps) have confirmed that the Level A success criteria of WCAG 2.1 are met for the website's main components. A full EN 301 549 audit has not yet been carried out; we are scheduling it and will update this statement once it is completed.

3. Known non-conformities and limitations

• A full EN 301 549 audit (including Level AA and assistive-technology usage scenarios) is being scheduled.
• Downloadable documents (PDF) and multimedia content published before 28 June 2026 may not be fully accessible.
• Extended testing with assistive-technology users (screen readers, screen magnification, keyboard-only navigation) is being expanded.

If you encounter any accessibility barrier on FainTrading, please write to us — we treat every report as a service-quality issue.

4. Feedback and reporting mechanism

You can contact us at any time regarding difficulties accessing content or improvement suggestions:

• Email: support@faintrading.com
• Contact form: faintrading.com/contact

We reply within 5 working days and provide the requested information in an accessible format. If a request cannot be resolved directly, we will inform you of alternative ways to access the service.

5. Enforcement body

If you are not satisfied with the response received, you have the right to contact the national authority responsible for enforcing Directive (EU) 2019/882 in Romania:

For alternative dispute resolution (ADR): anpc.ro/ce-este-sal and the European Commission ODR platform: ec.europa.eu/consumers/odr.

6. Operator details

7. Statement date

This statement was issued and last assessed on 17 August 2026. We update it periodically and whenever significant changes are made to the website, or after completion of the full EN 301 549 audit.